Salesforce Administrator Job at The Judge Group, Chicago, IL

  • The Judge Group
  • Chicago, IL

Job Description

Seeking a Salesforce Administrator to support, maintain, and enhance enterprise Salesforce environments. This role combines Salesforce administration, platform configuration, development, integrations, reporting, and production support.

Key Responsibilities

  • Administer and support Salesforce Sales Cloud and Service Cloud environments.
  • Manage users, roles, profiles, permission sets, sharing rules, and territory management.
  • Configure Lightning Flows, page layouts, record types, custom objects, reports, and dashboards.
  • Develop and enhance Apex classes, triggers, and batch processes.
  • Troubleshoot Salesforce integrations, including REST APIs, Platform Events, Streaming APIs, and ETL processes.
  • Support incident, problem, and change management activities through ServiceNow.
  • Perform data migrations, data cleanup, and data quality initiatives.
  • Manage deployments using Copado and GitHub.
  • Create technical documentation and partner with business teams to deliver scalable Salesforce solutions.

Required Qualifications

  • 5+ years of Salesforce Administration/Development experience.
  • Hands-on expertise with Sales Cloud, Service Cloud, Lightning Flows, reporting, security, and platform configuration.
  • Experience with OmniStudio and OmniScripts.
  • Strong knowledge of Salesforce integrations, ETL processes, and API troubleshooting.
  • Experience with Apex, Batch Classes, and Lightning Web Components (LWC).
  • Experience with ServiceNow and ITSM processes.
  • Agile experience with Azure DevOps, Confluence, or similar tools.
  • Excellent communication and problem-solving skills.

Preferred Qualifications

  • Salesforce Administrator, Platform Developer I, or Platform App Builder certification.
  • Experience with Salesforce CPQ and Financial Services Cloud.
  • Familiarity with Marketo, Seismic, Qualtrics, or similar third-party platforms.
  • Experience with test automation, defect management, and release management tools.

Job Tags

Full time

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