Job Description

Seasonal Cast MemberDisney store and DisneyStore.com are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney store and DisneyStore.com carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. DisneyStore.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and DisneyStore.com offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies.There are currently Disney store locations in North America, Japan, China and Europe, plus online stores and store.disney.co.jp.Responsibilities:The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member's primary responsibility is to ensure our Guests have "The Best Retail Experience in the World". This is done by engaging and providing Guests with an Entertaining and Magical experience.Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages"Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestionsContributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experienceAssists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.comConsistently treats all Guests and Cast Members with respect and contributes to a positive work environmentTakes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeepingPerforms cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest ServiceParticipates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the businessUpholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business ConductPromotes and maintains a safe working and shopping environmentRetail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floorDemonstrated success working as a member of a teamAbility to receive feedback and take action when appropriateMust maintain a professional appearance and meet Disney Store grooming guidelinesBasic Qualifications:Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's businessJob may require lifting boxes that weigh up to 45 lbs. and climbing a ladderMust be able to submit verification of legal right to work in the United StatesMust be at least 18 years of agePreferred Qualifications:Previous experience in specialty retail or service industryRequired Education:High School Diploma or equivalentAdditional Information:This position is with Disney Stores USA, LLC. This position is with Disney Store Puerto Rico, LLC. The pay rate for this role in Commerce, CA is $20.40 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits.About Disney Store:Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.To learn more about Disney's policies on the use of AI for candidates, click here.DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONSThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.Having technical issues? View the FAQs for help.

Job Tags

Hourly pay, Permanent employment, Temporary work, Part time, Seasonal work, Local area, Monday to Friday, Flexible hours, Shift work, Night shift, Afternoon shift

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