Job Description

Job Description

Job Description

Qualifications

• The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance
• He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Do you have fluent English-speaking and writing skills?

Benefits

• Base Pay: $14.00 - $16.00 per hour
• Flexible schedule
• Should be available to work minimum 15 to 20 hrs per week

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

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